Professional Standards

All those wishing to practice as counsellors or therapist are rightly expected to maintain the highest standards of conduct and professionalism.  These standards are enshrined in the codes of ethics of the major counselling, psychotherapy and psychology organisations.

Anji’s an accredited member of the British Association of Behavioural and Cognitive Psychotherapists.

Based on the codes of ethics of these organisations, Anji and Peter have established clear standards for their own work and these are outlined below.  

Self-determination

Central to our philosophy is a person’s right to determine their own direction for themselves.  We will work to help people live to their full potential and decide their own course in life. 

Working for the good of clients

We will provide our best help and support through the work we carry out with clients.  We will make clear the kind of help we are able to offer and explain how this is likely to be helpful.  If we feel you would receive more effective help elsewhere, we will say so. 

In our professional work, we will receive regular supervisory support from fellow professionals, as all good therapists are required to do.  This will be carried out in such a way that your confidentiality is protected.

Protection from harm

We will strive never to do anything that might cause harm to those who place their trust in us.  Both of us have current Enhanced Criminal Record Bureaux certification.  We are professional members of major therapy organizations and are known and respected within our professions.  We regularly discuss aspects of our work with fellow professionals in order to maintain the standard of our work with clients and we strive to keep up to date with developments in the therapy we practice. 

JusticeWe will strive to treat each person with respect and dignity.  We consider each person of equal worth irrespective of life experience, race, ethnicity, gender, sexual orientation and religious or political affiliation.  We may not always share your religious or political beliefs but nevertheless will try to work with you in such a way that does not offend your values. 

Respect for your rights and privacy

Counselling and therapy is private and confidential.  In normal circumstances, what is said within therapy will not be disclosed to anyone outside of the therapy room. 

Trust lies at the heart of the relationship between therapist and client.  It is this trust that helps make the therapy effective.  For this reason, we will do all we can to honor the trust placed in us. 

Aspects of the therapy may be reviewed with a supervisor, which is a professional requirement for all therapists.  No identifying information, such as names, is used.  In all professional relationships (including those with counsellors, doctors and solicitors) there are rare exceptions when confidentiality cannot be maintained.  These are related to risk of harm and will be discussed with you at the very beginning so that you can be sure you know what your rights are in this respect. 

What to do if you are unhappy with any aspect of your therapist’s conduct.

We hope you will feel our work has been of the highest standard.  If there are difficulties, first of all, please speak with your therapist who will be anxious to do all they can to help.  

If, however, this is not possible, please write to us via the website, either directly or, if you prefer, to the other Therapist in our Practice. 

A copy of our complaints procedure is available on request.
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